Book maintenance
The service begins with an inspection and testing of the suit, followed by the actual repairs.
How to proceed
If you are sending more than 20 suits, please contact us first: service@ursuit.com
Once the booking is made, you will receive a confirmation and a booking ID via email.
What happens during the service inspection?
During the inspection time booked via the form, actual repairs are not yet carried out. Instead, the suit is inspected and tested to determine the required repairs. The actual repairs are performed after the inspection. Repair time is 5–20 business days from the inspection date.
We will return the suit via:
Posti (Cash on Delivery)
Matkahuolto against advance payment (we will send a Proforma invoice)
For Ursuit invoicing customers according to agreement
For international orders, advance payment is always required unless the customer is an approved Ursuit invoicing customer
When booking maintenance, please note that our capacity has been reduced during weeks 25-32 due to the summer holidays, and we will be completely closed during weeks 29-30.
Instructions for sending the suit
Send the suit as a courier/door-to-door shipment directly to Ursuit:
Ursuit Oy / SERVICE
Teijonkatu 3
20750 TURKU
FINLAND
Choose a delivery time between 8 AM and 4 PM on weekdays. Include a printed copy of the booking confirmation.
If you do not print the confirmation, include a note in the package with the following information:
Booking ID (format: xxxxxxx)
Name
Phone number (including country code)
Important
Do not send the package to a parcel locker or a pick-up point. We do not collect shipments from lockers or pick-up points.
Any questions?
For further information, please contact:
Juho, tel. +358 40 738 5550
Janika, tel. +358 40 844 8273
